5 Star Customer Service

Find Out What a 5 Star Customer Experience Real Estate Company Does Differently To Help You Buy, Sell And Love Your Home


What is a 5-star Customer Experience?

  • It is more than lip service.

The number one ethic at the James Harner Group is seamlessly taking care of the buying or selling real estate customer!

  • For this reason, our organization is designed to provide expert service during every step of the transaction. At the James Harner Group, the customer is the center of our universe. We hire experts to manage the different parts of the transaction so everything goes smoothly. We employ dedicated expert staff in the following areas: Buyer representation, Home Staging, Photography, Videography, Settlement Coordination, Listing Management & Marketing, Administrative Operations, Web Technology and Data Systems, Loan Consultation, Insurance Services, Title Services and Make-Ready services. Our customers have an entire team to ensure a 5-star experience, before, during and after a successful closing. Our clients get access to our Rolodex of professional contractors and service providers to ensure your home investment is covered, no matter what the circumstance.

How is This Different?

  • Traditional brokerages have little or no concern with the customer and leave it 100% up to their self-employed real estate agent to deliver the knowledge and service (or lack of). This means there is no consistent quality or standard of care and minimal service by virtue of the capacity of the single agent. All of this is risky for the customer.