VIP Buyers Advantage Program
Get the 5 Star Customer Experience You Deserve!
“Real estate transactions involve huge amounts of money and families’ futures. The James Harner Group is one of the few examples of a real estate team treating home buying like a critical 30 year financial and family lifestyle investment rather than the typical ‘let’s go see some homes’ tour.”
What is our VIP 5 Star customer experience standard of excellence?
1. Four stars isn’t good enough for us. Think Disney, meets Apple and Zappos and that’s our 5 star customer service standard.
2. You receive first access to the hottest listings on the market. These include MLS listings, foreclosures, short sales, and access to fully renovated houses before the listings are even available to other buyers.
3. 100% satisfaction with your purchase. If you decide you are not completely satisfied at any point within the first two years in your new home, we will buy it back from you or sell it for free!
4. VIP buyers Helicopter & Limo Neighborhood Tours.
5. Live Streaming Video Tours of Properties – relocating from out of town, this service will help you see properties the day they come onto the market via a live video tour, so you don’t miss out on the perfect home that you cant see in person til next week!
6. A Bit of Private Investigative work on sellers. – Nuff said, shhhh!
7. Written Risk Free Guarantees. – Our innovative programs are backed up by Risk Free guarantees and we put it in writing, Who Else does that? NOBODY!
8. Free 12 Month Home Warranty – When you purchase a home through our VIP Buyer Program, we will include a home warranty at absolutely no charge. Your home warranty will cover all major systems, including electrical, plumbing, heating, AC, and appliances. This will ensure peace of mind and a stress-free transition to your new home.
9. Money Saving Financial Equity Analysis prior to purchasing. Purchasing a new home is a huge financial decision. When you work with James Harner Group to make your next home purchase, we will provide you with our exclusive Equity Analysis. This program will help you maximize equity in your home while saving you thousands of dollars over the life of your home loan.
10. Free Home Inspection – Get the best possible value for your money. To help make sure there are no hidden surprises in your new home, we provide a complimentary home inspection to our elite preferred buyers.
11. FREE Financial Planning Consultation – A complimentary one-on-one financial planning session for all buyers who purchase homes through our VIP Buyer Program
12. Insurance Shopper Service: Find the lowest possible rate for your homeowners, auto and life insurance with JHG’s Insurance Shopper Service
13. Mortgage Shopper Service: Find the lowest possible rate for your mortgage with JHG’s Mortgage Shopper Service
14. Settlement Celebration – To show our appreciation, we will provide a complementary party with food and beverages and invite your friends and family to celebrate the purchase of your dream home when you close on your new home with us.
And there’s more…
VIP Specialization and Expertise
- You get more from our dedicated team of buyer specialists. Street Smart Local Philly Investigators. Ivy League Market Research. Global Multi-Lingual Team of buyers agents speaking, Spanish, Italian, Vietnamese, Chinese, German and good ol English.
VIP Technology
- Our 5 Star Service also means Virtual, Fast, and Efficient, no fax machines and phone calls needed. No paper! We use the Ipad almost exclusively. Electronic forms, DropBox.com, DotLoop electronic document signing. TransactionPoint, 24/7 Google Plus Hangout video. Skype.
VIP Commitment
- Our team dominates the Philadelphia regional area market while 60% of today’s Realtors won’t be in the business a year from now. Our group goes far beyond even the quality of the Main Line boutique real estate brokerages. Outwit. Outlast. Outplay. Call to see how.